{"id":33275,"date":"2021-12-04T04:33:07","date_gmt":"2021-12-04T04:33:07","guid":{"rendered":"https:\/\/www.loveluzpt.com\/?page_id=33275"},"modified":"2022-07-06T20:39:08","modified_gmt":"2022-07-06T20:39:08","slug":"policies","status":"publish","type":"page","link":"https:\/\/www.loveluzpt.com\/policies\/","title":{"rendered":"Policies"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"33275\" class=\"elementor elementor-33275\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-012bf9e elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"012bf9e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bbe862e\" data-id=\"bbe862e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8838fc6 elementor-widget elementor-widget-heading\" data-id=\"8838fc6\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Policies<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5836be elementor-tabs-view-vertical elementor-widget elementor-widget-tabs\" data-id=\"c5836be\" data-element_type=\"widget\" data-widget_type=\"tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-tabs\">\n\t\t\t<div class=\"elementor-tabs-wrapper\" role=\"tablist\" >\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2071\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-2071\" aria-expanded=\"false\">Ethical Policies<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2072\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2072\" aria-expanded=\"false\">Returns & Refunds<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2073\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2073\" aria-expanded=\"false\">Terms of Use<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2074\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2074\" aria-expanded=\"false\">Privacy Policy<\/div>\n\t\t\t\t\t\t\t\t\t<div id=\"elementor-tab-title-2075\" class=\"elementor-tab-title elementor-tab-desktop-title\" aria-selected=\"false\" data-tab=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2075\" aria-expanded=\"false\">Cookie Policy<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-tabs-content-wrapper\" role=\"tablist\" aria-orientation=\"vertical\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"true\" data-tab=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"elementor-tab-content-2071\" aria-expanded=\"false\">Ethical Policies<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2071\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2071\" tabindex=\"0\" hidden=\"false\"><h2>Ethical Policies<\/h2>\n<p>We&#8217;re all working towards a more ethical and sustainable world. As a company, Love LUZ is committed to making sure that everything we sell is manufactured ethically.<\/p>\n<p>We believe that it&#8217;s important to be aware of the ways in which garments are supplied and manuf\u00adac\u00adtured, and in turn, ensure that the brands we sell comply with the laws and regulations in the countries in which they operate. Love LUZ will not knowingly trade with any brand or supplier that does not comply with these laws and regulations.\u00ad\u00a0<\/p>\n<p>What follows are statements from the majority of the brands we offer regarding their manuf\u00adac\u00adturing processes. We will always recommend our customers do their own independent research into the brands they are looking at using for fulfilling their orders through our website.<br \/><br \/><a style=\"font-size: 1.5625rem; font-weight: 600; background-color: #ffffff;\" href=\"https:\/\/www.inkthreadable.co.uk\/clothing?filter=Pbab+yaab\" target=\"_blank\" rel=\"noopener\">AWDis<\/a><\/p>\n<p>&#8220;We&#8217;re passionate about doing things the right way at AWDis, which is why we only use WRAP certified factories. We and our global partners have a shared commitment to fair and safe working practices throughout our supply chain. We recognise our respon\u00adsibility to ensure the manuf\u00adac\u00adturing methods used match the ideals of those that wear and love our products.\u00ad\u00a0<\/p>\n<p>&#8220;We recognise that our customers and end users have a vested interest in ethical and envi\u00adron\u00admental consi\u00addera\u00adtions when it comes to manuf\u00adac\u00adturing.&#8221;<\/p>\n<p><strong><a href=\"https:\/\/justhoodsbyawdis.com\/sustainability\" target=\"_blank\" rel=\"noopener\">Read more about AWDis&#8217; ethical policy here<\/a>.<\/strong>\u00a0<br \/><br \/><\/p>\n<h3><a href=\"https:\/\/www.inkthreadable.co.uk\/hats?filter=L5tb+Hbab\" target=\"_blank\" rel=\"noopener\">Beechfield<\/a><\/h3>\n<p>&#8220;Beechfield Brands is firmly committed to offering good value products with industry leading quality standards, but not at the expense of any individual in the supply chain, nor with unacceptable envi\u00adron\u00admental impact. Beechfield Brands do not condone the use of any forced or coerced labour and we implement a strict assessment process with our suppliers to ensure that factories meet, or exceed, applicable local standardsin terms of wages, health and safety, welfare and human rights.\u00ad\u00a0<\/p>\n<p>&#8220;Beechfield Brands is committed to protecting the quality of the environment through sound envi\u00adron\u00admental practice, ensuring that factories meet or exceed local envi\u00adron\u00admental laws in an effort to reduce waste and minimise the envi\u00adron\u00admental impact of their operations.&#8221;<br \/><br \/><\/p>\n<h3><a href=\"https:\/\/www.inkthreadable.co.uk\/phone-cases-2\" target=\"_blank\" rel=\"noopener\">Phone cases<\/a><\/h3>\n<p>Our phone cases are imported from South Korea by a UK supplier. They have an ethical policy agreement which includes the following:<br \/>&#8211; Commitment to Ethical Trading<br \/>&#8211; Employment is freely chosen<br \/>&#8211; Freedom of association and the right to collective bargaining respected<br \/>&#8211; Working conditions are safe and hygienic<br \/>&#8211; Child labour shall not be used<br \/>&#8211; Wages paid for a standard working week meet, at a minimum, national legal or industry benchmark standards, whichever is higher. In any event wages shall always be enough to meet basic needs and to provide some discre\u00adti\u00adonary income.\u00ad\u00a0<br \/>&#8211; No discri\u00admina\u00adtion is practised<br \/>&#8211; No harsh or inhumane treatment is allowed<br \/>&#8211; Only workers\u00a0with a legal right to work in the country should be employed<br \/><br \/><\/p>\n<h3><a href=\"https:\/\/www.inkthreadable.co.uk\/products?filter=xzHp+yaab\" target=\"_blank\" rel=\"noopener\">Stanley\/\u00adStella<\/a><\/h3>\n<p>&#8220;Since day one in 2011, Stanley\/\u00adStella has embraced the\u00a0Fair Wear Foundation\u00a0initiatives and has been focusing on cooperating in a responsible way with its suppliers, to the benefit of all workers. Respect for the planet is also strongly rooted in our DNA, as 100% of our cotton is certified organic (by GOTS or OCS), grown without pesticides, GMOs or chemical fertilisers. Other raw materials are also highly ranked on the \u201csusta\u00adina\u00adbility scale\u201d: recycled polyester, Modal\u00ae, Tencel\u00ae, linen, and more.<\/p>\n<p>&#8220;In order to build strong and close partnerships with production facilities, Stanley\/\u00adStella has decided to select a very limited number of factories to work with, in a limited number of countries. The members of the Stanley\/\u00adStella board have made an important step towards in- creased transpa\u00adrency. Based on a proposal supported by the CEO and the newly appointed Susta\u00adina\u00adbility Manager, we publicly name all of our factories, giving more weight to the trans- parency objective than to the business interests of keeping confi\u00adden\u00adti\u00adality.&#8221;<\/p>\n<p><strong><a href=\"https:\/\/www.stanleystella.com\/en-gb\/sustainability-responsible-production\" target=\"_blank\" rel=\"noopener\">Read more about Stanley\/\u00adStella&#8217;s ethical policy here.<\/a><\/strong><\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2072\" aria-expanded=\"false\">Returns & Refunds<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2072\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2072\" tabindex=\"0\" hidden=\"hidden\"><h2>Hassle-free returns!<\/h2>\n<p>We have a\u00a0<strong>14-day returns policy<\/strong>, which means you have 14 days after receiving your item to request a return. \u00a0You then have a further 14-days to send the unwanted items back to us. \u00a0We recommend using a recorded service as we are unable to cover the cost of return postage.<\/p>\n<p>To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You\u2019ll also need the receipt or proof of purchase.<\/p>\n<p>To start a return, please\u00a0contact us at<strong><a class=\"text-link\" title=\"Returns email\" href=\"mailto:returns@thechristmasjumpershop.co.uk\">\u00a0i<\/a>nfo@loveluzpt.com<\/strong>. If your return is accepted, we\u2019ll send you\u00a0instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.<\/p>\n<p>You can always contact us for any returns question at <b>info@loveluzpt.com<\/b>.<\/p>\n<p>&nbsp;<\/p>\n<h3><strong>Damages and issues<\/h3><\/strong><p>Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.<\/p>\n<p>&nbsp;<\/p>\n<p><h3><strong>Exchanges<\/strong><\/h3><p>The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.<\/p>\n<p>&nbsp;<\/p>\n<p><h3><strong>Refunds<\/strong><\/h3><p>We will notify you once we\u2019ve received and inspected your return, and let you know if the refund was approved or not. If approved, you\u2019ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"3\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2073\" aria-expanded=\"false\">Terms of Use<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2073\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2073\" tabindex=\"0\" hidden=\"hidden\"><h2>Terms Of Use<\/h2>\n<p>Our terms and conditions comply with UK legislation and are designed to ensure that our customers can shop easily and with confidence with https:\/\/www.loveluzpt.com<\/p>\n<p>These terms and conditions only apply to all sales placed\u00a0either online, by telephone or in writing, unless otherwise stated.<\/p>\n<p>&nbsp;<\/p>\n<h3>Pricing<\/h3>\n<p>All prices are in \u00a3 sterling,\u00a0exclusive of VAT as we are not VAT registered.\u00a0Any exceptions will be clearly marked on the website where relevant. Prices may be subject to change without notice, but we will only alter the price after we have confirmed your order, if it is to your benefit.<\/p>\n<p>&nbsp;<\/p>\n<h3>Deposits<\/h3>\n<p>Deposits placed for any order are non-refundable.<\/p>\n<p>&nbsp;<\/p>\n<h3>Foreign customers<\/h3>\n<p>At present we only have a UK supplier and can no longer deliver to the EU since Brexit \ud83d\ude22 <br \/>However, if you really, really want a Love LUZ item and live in the EU, are happy to wait FOREVER, potentially pay extornionate customs fees &amp; additional VAT, then please do get in touch and I can create a manual order for you!<\/p>\n<p>&nbsp;<\/p>\n<h3>Payment<\/h3>\n<p>You may pay by any major credit card or debit card.<\/p>\n<p>&nbsp;<\/p>\n<h3>Returns<\/h3>\n<p>All products ordered online are printed to order, therefore custom made, and are not covered by the Consumer Contracts Regulations for distance selling. However, if the item is faulty please notify us within 14 days of receipt and you have a further 14 days to return it to us for refund. Please see our Returns &amp; Refunds section for more info<\/p>\n<p>&nbsp;<\/p>\n<h3>Product Availability<\/h3>\n<p>Items shown on this website may not always be in stock. If any of your chosen items is not in stock, you will be advised of our best estimate of availability and delivery date at the time you place your order. Please note that an indication of such dates is an estimate only, may be subject to change without notice. However, if availability is unduly delayed, we will use our best endeavours to keep you informed.<\/p>\n<p>&nbsp;<\/p>\n<h3>Product images and descriptions<\/h3>\n<p>Please note that the colour of images shown on this website may be affected by the technology used to access it. Whilst we do our best to faithfully reproduce colours, some variation may occur.<\/p>\n<p>&nbsp;<\/p>\n<h3>Accepting orders and security<\/h3>\n<p>When you place an order, either online, by telephone or in writing, we will treat it as an offer to buy. If we accept your order, we will send you a confirmation email with your order number, at which point we make a legal contract with you. However, we will be entitled to refuse to accept your order if we feel it necessary, in which case we will email you as soon as we can to let you know.<\/p>\n<p>You must contact us within 24 hours of placing your order to make any changes, after this period no changes can be made. LOVE LUZ cannot replace or refund any orders that are incorrect if they have been printed according to the details you confirmed when the order was placed.<\/p>\n<p>In deciding whether to accept your order we may use the information you have given to us, or we already hold about you, or which we receive from any enquiry we may make with various agencies, to confirm your identity. This assists us to protect you and us from fraudulent transactions. If we decline your offer on security grounds we may contact you to seek an alternative payment method or to advise you to visit one of our stores.<\/p>\n<p>&nbsp;<\/p>\n<h3>Order processing<\/h3>\n<p>An order will not be processed until it has been paid in full. Orders are processed from the date and time of payment received, not the date and time it was placed. Our processing cut-off time is 1pm GMT, and all orders paid for after this time will be processed the next working day.<\/p>\n<p>&nbsp;<\/p>\n<h3>Delivery<\/h3>\n<p>All prices exclude delivery.<\/p>\n<p>Our deliveries in the UK mainland are contracted to outside carriers who deliver Mondays to Fridays (excluding public holidays) between the hours of 8:30 AM and 5:30 PM. A premium Saturday AM (9:00 AM to noon) delivery is available, at an additional charge of \u00a35 per delivery; if you require this service, it must be specified at the time of ordering. Evening and Sunday deliveries are not available.<\/p>\n<p>A special, or next-day delivery service does not guarantee that you will receive your item the day after placing the order however does guarantee that you will receive the item the day after it has been dispatched.<\/p>\n<p>Some\u00a0deliveries must be signed for and you should keep your receipt. If goods are showing obvious signs of damage in transit upon receipt, please refuse to accept the delivery.<\/p>\n<p>&nbsp;<\/p>\n<h3>Cancellations<\/h3>\n<p>Due to the bespoke nature of most of the products we sell, all cancellations must be made within 24\u00a0hours of your order being placed. After this time, your order will have entered production.<\/p>\n<p>If your product, print, embroidery or any other embel\u00adlis\u00adhments are defective in any way, please refer to our Faulty Goods policy.<\/p>\n<p>LOVE LUZ\u2019s cancellations policy does not affect your Statutory Rights.<\/p>\n<p>&nbsp;<\/p>\n<h3>Transit damage<\/h3>\n<p>All goods are examined in detail by ourselves prior to dispatch to ensure that they leave our warehouse in perfect condition. However, transit damage unfortunately can occur. If your purchase is showing obvious signs of transit damage upon delivery, please refuse to accept delivery and notify us immediately. If damage is only evident upon opening of packaging, then you must inform us within 48 hours of receipt. In either case, we will then arrange re-delivery of replacement goods as soon as possible.<\/p>\n<p>&nbsp;<\/p>\n<h3>Faulty goods<\/h3>\n<p>If your goods develop a fault within 14 days of delivery (including goods delivered with a print or manufacturing fault), the goods may be returned for either refund in full, or replacement. Replacement only is offered after 28 days and before 12 months. In all queries relating to faulty goods we require customers provide photographic evidence so we can investigate the issue.\u00ad These promises do not apply to faults caused by accident, neglect or misuse.<\/p>\n<p>&nbsp;<\/p>\n<h3>Legal<\/h3>\n<p>Sales on this web site are governed by English law and you agree to submit any dispute to the non-exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions and no amendments will be accepted by us. These terms and conditions do not affect your legal rights.<\/p>\n<p>These terms and conditions cover LOVE LUZ. Any other web sites to which you link from this site may be governed by their own terms and conditions. We accept no respon\u00adsibility or liability for the content of web sites which are not under our control.<\/p>\n<p>We are required by law to tell you that sales can be concluded in English only and that we do not file copies of customer contracts.<\/p>\n<p>LOVE LUZ is a trading name of Task IT Virtual Solutions, Urb Monte Lemos Lote 74, Praia da Luz, 8600-117 Portugal.<\/p>\n<p>We do not guarantee that this web site will be compatible with all customers&#8217; computers.<\/p>\n<p>&nbsp;<\/p>\n<h3>Copyright<\/h3>\n<p>You agree not to adapt, alter or create any derivative work from any material on this site, or to restrict or inhibit the use or enjoyment of this site by anyone else. It is not permitted to create any link to or from this website without our prior written consent.<\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"4\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2074\" aria-expanded=\"false\">Privacy Policy<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2074\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2074\" tabindex=\"0\" hidden=\"hidden\"><p><!-- wp:paragraph --><\/p>\n<p>Effective Date: June 1, 2019<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading --><\/p>\n<h2>Who we are<\/h2>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>This privacy policy is GDPR compliant and applicable to this LOVE LUZ Site only,\u00ad\u00a0not to other Task IT\u00a0sites on the World Wide Web. When leaving this Site, please read the privacy policy applicable to the site you are visiting. If you do not agree with this privacy policy, please do not use this Site.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>LOVE LUZ (&#8220;us&#8221;, &#8220;we&#8221;, or &#8220;our&#8221;) operates the https:\/\/www.loveluzpt.com website (the &#8220;Service&#8221;).<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https:\/\/www.loveluzpt.com<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading --><\/p>\n<h3>\u00a0<\/h3>\n<h2>What personal data we collect and why we collect it<\/h2>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>We collect several different types of information for various purposes to provide and improve our Service to you.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><\/p>\n<h3>\u00a0<\/h3>\n<h3>Types of Data Collected<\/h3>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":4} --><\/p>\n<h4>Personal Data<\/h4>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (&#8220;Personal Data&#8221;). Personally identifiable information may include, but is not limited to:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>Email address<\/li>\n<li>First name and last name<\/li>\n<li>Phone number<\/li>\n<li>Address, State, Province, ZIP\/Postal code, City<\/li>\n<li>Cookies and Usage Data<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt-out of receiving any, or all, of these commu\u00ad\u00adnica\u00ad\u00adtions from us by following the unsubscribe link or instructions provided in any email we send.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":4} --><\/p>\n<h4>Usage Data<\/h4>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>We may also collect information about how the Service is accessed and used (&#8220;Usage Data&#8221;). This Usage Data may include information such as your computer&#8217;s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":4} --><\/p>\n<h4>Tracking &amp; Cookies Data<\/h4>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Examples of Cookies we use:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>Session Cookies.\u00a0We use Session Cookies to operate our Service.<\/li>\n<li>Preference Cookies.\u00a0We use Preference Cookies to remember your preferences and various settings.<\/li>\n<li>Security Cookies.\u00a0We use Security Cookies for security purposes.<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:heading --><\/p>\n<h3>Use of Data<\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>LOVE LUZ uses the collected data for various purposes:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>To provide and maintain our Service<\/li>\n<li>To notify you about changes to our Service<\/li>\n<li>To allow you to participate in interactive features of our Service when you choose to do so<\/li>\n<li>To provide customer support<\/li>\n<li>To gather analysis or valuable information so that we can improve our Service<\/li>\n<li>To monitor the usage of our Service<\/li>\n<li>To detect, prevent and address technical issues<\/li>\n<li>To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:heading {\"level\":3} --><\/p>\n<h3>Analytics<\/h3>\n<p><!-- \/wp:heading --><!-- wp:heading --><\/p>\n<h4>Who we share your data with<\/h4>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>We may use third-party Service Providers to monitor and analyze the use of our Service.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>Google AnalyticsGoogle Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contex\u00ad\u00adtu\u00ad\u00adalize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.\u00ad\u00adjs, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy &amp; Terms web page:\u00a0<a href=\"http:\/\/www.google.com\/intl\/en\/policies\/privacy\/\" target=\"_blank\" rel=\"noopener\">http:\/\/\u00ad\u00adwww.\u00ad\u00adgoogle.\u00ad\u00adcom\/\u00ad\u00adintl\/\u00ad\u00aden\/\u00ad\u00adpolicies\/\u00ad\u00adprivacy\/<\/a><\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:heading {\"level\":3} --><\/p>\n<h4 id=\"pixelcollect\">What data does the Facebook pixel collect?<\/h4>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>See the Facebook\u00a0<a href=\"https:\/\/www.facebook.com\/policies\/cookies\/\" target=\"_blank\" rel=\"noopener\">Cookie Policy<\/a>\u00a0for details about the cookies used and the data received. The Facebook pixel receives these types of data:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li><strong>Http Headers<\/strong>\u00a0\u2013 Anything present in HTTP headers. HTTP Headers are a standard web protocol sent between any browser request and any server on the internet. HTTP Headers include IP addresses, information about the web browser, page location, document, referrer and person using the website.<\/li>\n<li><strong>Pixel-specific Data<\/strong>\u00a0\u2013 Includes Pixel ID and the Facebook Cookie.<\/li>\n<li><strong>Button Click Data<\/strong>\u00a0\u2013 Includes any buttons clicked by site visitors, the labels of those buttons and any pages visited as a result of the button clicks.<\/li>\n<li><strong>Optional Values<\/strong>\u00a0\u2013 Developers and marketers can optionally choose to send additional information about the visit through Custom Data events. Example custom data events are\u00a0<a href=\"https:\/\/developers.facebook.com\/docs\/facebook-pixel\/implementation\/custom-audiences\" target=\"_blank\" rel=\"noopener\">conversion value, page type and more<\/a>.<\/li>\n<li><strong>Form Field Names<\/strong>\u00a0\u2013 Includes website field names like\u00a0<code>email<\/code>,\u00a0<code>address<\/code>,\u00a0<code>quantity<\/code>, etc., for when you purchase a product or service. We don&#8217;t capture field values unless you include them as part of\u00a0<a href=\"https:\/\/developers.facebook.com\/docs\/facebook-pixel\/advanced\/advanced-matching\" target=\"_blank\" rel=\"noopener\">Advanced Matching<\/a>\u00a0or optional values.<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:heading {\"level\":3} --><\/p>\n<h3>Others<\/h3>\n<p><!-- \/wp:heading --><!-- wp:heading {\"level\":4} --><\/p>\n<h4>Shopify, EKM, Etsy\u00a0and WooCoommerce<\/h4>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>These are ecommerce platforms that we may integrate with.\u00a0<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>Data sent to these services includes design information and other data required for creating and managing products and orders that are integrated with our Service. You can view their policies at:\u00a0<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>WooCommerce:\u00a0<a href=\"https:\/\/woocommerce.com\/privacy-policy\/\" target=\"_blank\" rel=\"noopener\">https:\/\/\u00ad\u00adwoocommerce.\u00ad\u00adcom\/\u00ad\u00adprivacy-policy\/<\/a><\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><\/p>\n<h3>Payments<\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>We may provide paid products and\/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>The payment processors we work with are:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>Stripe &#8211; Their Privacy Policy can be viewed at\u00a0<a href=\"https:\/\/stripe.com\/us\/privacy\" target=\"_blank\" rel=\"noopener\">https:\/\/\u00ad\u00adstripe.\u00ad\u00adcom\/\u00ad\u00adus\/\u00ad\u00adprivacy<\/a><\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:heading --><\/p>\n<h3>How long we retain your data<\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>LOVE LUZ will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>LOVE LUZ will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functi\u00ad\u00adonality of our Service, or we are legally obligated to retain this data for longer time periods.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading --><\/p>\n<h3>What rights you have over your data<\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading --><\/p>\n<h3>Where we send your data<\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>Visitor comments may be checked through an automated spam detection service.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading --><\/p>\n<h3>Links To Other Sites<\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party&#8217;s site. We strongly advise you to review the Privacy Policy of every site you visit.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>We have no control over and assume no respon\u00ad\u00adsibility for the content, privacy policies or practices of any third party sites or services.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><\/p>\n<h3>Disclosure for Law Enforcement<\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>Under certain circum\u00ad\u00adstances, LOVE LUZ may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading {\"level\":3} --><\/p>\n<h3>Legal Requirements<\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>LOVE LUZ may disclose your Personal Data in the good faith belief that such action is necessary to:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>To comply with a legal obligation<\/li>\n<li>To protect and defend the rights or property of LOVE LUZ<\/li>\n<li>To prevent or investigate possible wrongdoing in connection with the Service<\/li>\n<li>To protect the personal safety of users of the Service or the public<\/li>\n<li>To protect against legal liability<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:heading {\"level\":3} --><\/p>\n<h3>How we protect your data<\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading --><\/p>\n<h2>Changes To This Privacy Policy<\/h2>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>We will let you know via email and\/or a prominent notice on our Service, prior to the change becoming effective and update the &#8220;effective date&#8221; at the top of this Privacy Policy.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:paragraph --><\/p>\n<p>You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:heading --><\/p>\n<h3>Our contact information<\/h3>\n<p><!-- \/wp:heading --><!-- wp:paragraph --><\/p>\n<p>If you have any questions about this Privacy Policy, please contact us:<\/p>\n<p><!-- \/wp:paragraph --><!-- wp:list --><\/p>\n<ul>\n<li>By <a href=\"mailto:info@loveluzpt.com\">email<\/a><\/li>\n<li>Our Data Protection Officer is <a href=\"mailto:info@taskit.eu\">Gemma da Silva<\/a> at Task IT Virtual Solutions<\/li>\n<li>By visiting our <a href=\"https:\/\/www.loveluzpt.com\/\u00ad\u00adcontact\">contact <\/a>page on our website<\/li>\n<li>By phone number: +351 914 731 028<\/li>\n<li>By mail:\u00a0 Urb Monte Lemos Lt 74, Praia da Luz, 8600-117 LUZ LGS, Portugal<\/li>\n<\/ul>\n<p><!-- \/wp:list --><!-- wp:paragraph --><\/p>\n<p>\u00a0<\/p>\n<p><!-- \/wp:paragraph --><\/p><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-tab-title elementor-tab-mobile-title\" aria-selected=\"false\" data-tab=\"5\" role=\"tab\" tabindex=\"-1\" aria-controls=\"elementor-tab-content-2075\" aria-expanded=\"false\">Cookie Policy<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2075\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-2075\" tabindex=\"0\" hidden=\"hidden\"><h2>Tracking &amp; Cookies Data<\/h2>\n<p>We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.<\/p>\n<p>Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.<\/p>\n<p>You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.<\/p>\n<p>Examples of Cookies we use:<\/p>\n<ul>\n<li>Session Cookies.\u00a0We use Session Cookies to operate our Service.<\/li>\n<li>Preference Cookies.\u00a0We use Preference Cookies to remember your preferences and various settings.<\/li>\n<li>Security Cookies.\u00a0We use Security Cookies for security purposes.<\/li>\n<\/ul><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Policies Ethical Policies Returns &#038; Refunds Terms of Use Privacy Policy Cookie Policy Ethical Policies Ethical Policies We&#8217;re all working towards a more ethical and sustainable world. As a company, Love LUZ is committed to making sure that everything we sell is manufactured ethically. We believe that it&#8217;s important to be aware of the ways [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.loveluzpt.com\/wp-json\/wp\/v2\/pages\/33275"}],"collection":[{"href":"https:\/\/www.loveluzpt.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.loveluzpt.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.loveluzpt.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.loveluzpt.com\/wp-json\/wp\/v2\/comments?post=33275"}],"version-history":[{"count":0,"href":"https:\/\/www.loveluzpt.com\/wp-json\/wp\/v2\/pages\/33275\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.loveluzpt.com\/wp-json\/wp\/v2\/media?parent=33275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}